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British Airways cancels all Heathrow, Gatwick flights amid global IT outage British Airways cancels all Heathrow, Gatwick flights amid global IT outage
(35 minutes later)
British Airways has cancelled all flights from London’s Heathrow and Gatwick airports due to a global IT outage Saturday. The airline said it is “working to resolve the problem as quickly as possible.” British Airways has cancelled all flights from London’s Heathrow and Gatwick airports due to a global IT outage Saturday. The airline said it is “working to resolve the problem as quickly as possible,” and has denied rumors of a cyber attack.
Europe’s busiest airport Heathrow, which operates at about 98 percent capacity, has advised passengers to check the status of their flights before travelling.
"Please do not come to the airports. We have experienced a major IT system failure that is causing very severe disruption to our flight operations worldwide," BA said in a statement, as cited by Reuters.
Heathrow tweeted a statement confirming that all BA flights scheduled to take off from London’s two main airports before 6pm local time have been cancelled.
Reports of passengers affected by the outage throughout world, with delays reported in Rome, Prague, Stockholm, Malaga and Lisbon. Many passengers have criticized the airline for a lack of food and drink provided as a basic means of compensation.Reports of passengers affected by the outage throughout world, with delays reported in Rome, Prague, Stockholm, Malaga and Lisbon. Many passengers have criticized the airline for a lack of food and drink provided as a basic means of compensation.
Some passengers on social media vented their frustration at the issue, which has left many stranded, with some stuck on planes on the runway. Passengers experiencing delays around the world have vented their frustrations on social media.