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| WhatsApp down: Popular messaging app triggers panic after suffering outages worldwide | |
| (about 1 hour later) | |
| Popular messaging app WhatsApp has gone down in a number of locations around the world and people are not happy. | Popular messaging app WhatsApp has gone down in a number of locations around the world and people are not happy. |
| WhatsApp users in Mexico, Spain, Chile, Israel, Russia, Ireland, Switzerland, Aruba, Turkey, the US and other locations have experienced problems, according to social media reports. | WhatsApp users in Mexico, Spain, Chile, Israel, Russia, Ireland, Switzerland, Aruba, Turkey, the US and other locations have experienced problems, according to social media reports. |
| While a number of users have reported service has resumed as normal, numerous people continue to report problems with the app’s connections, sending and receiving messages. | |
| DownDetector.com, which provides a realtime overview of outages online, reports WhatsApp has been experiencing issues since 8pm GMT. | |
| The Facebook-owned messaging service, which has more than 1.2 billion users worldwide, told Reuters that it is "aware of [the] outage issue and [is] working to fix it." | |
| Social media users have responded to the outage with horror, and lots of memes, with the hashtag 'WhatsAppDown' trending in a number of areas. | Social media users have responded to the outage with horror, and lots of memes, with the hashtag 'WhatsAppDown' trending in a number of areas. |
| WhatsApp’s last major outage happened on New Year’s Eve 2015, when the service was knocked offline for a brief period in a number of locations around the globe. | WhatsApp’s last major outage happened on New Year’s Eve 2015, when the service was knocked offline for a brief period in a number of locations around the globe. |
| A WhatApp spokesperson said at the time: "Some people have had trouble accessing WhatsApp for a short period today. We're working to restore service back to 100 percent for everyone and we apologize for the inconvenience." | A WhatApp spokesperson said at the time: "Some people have had trouble accessing WhatsApp for a short period today. We're working to restore service back to 100 percent for everyone and we apologize for the inconvenience." |
| The company’s new “Status” feature has enjoyed success, with 10 percent of the app’s users trying WhatsApp’s version of Snapchat Stories. | |
| It is understood that the company is working on an update and is testing a new feature to allow users to pin conversations to the top of the app menu. It’s also experimenting with a “Change Number” feature to allow users easily change the phone number associated with an account. |