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| No compensation for nine in 10 Southern passengers | No compensation for nine in 10 Southern passengers |
| (about 13 hours later) | |
| Almost nine out of every 10 Southern rail passengers could miss out on compensation for poor service, it has been claimed. | |
| The government announced compensation packages in December for season ticket holders hit by long-running disruption. | The government announced compensation packages in December for season ticket holders hit by long-running disruption. |
| About 84,000 passengers are eligible for enhanced refunds equivalent to four weeks' travel costs from Southern rail. | |
| But the London Assembly's Labour group claims an estimated 590,000 commuters should also be compensated. | |
| Labour said figures released to it by Transport for London (TfL) showed 590,000 Oyster card or Contactless card passengers travelled on the Southern rail network between 11 and 17 December. | |
| Those passengers are excluded from Southern's enhanced refund compensation scheme. | |
| However, they can apply to the government's Delay Repay 15 compensation scheme instead which will compensate them up to 25% of the cost of a single fare for train delays of between 15 and 29 minutes. | |
| Labour's London Assembly transport spokesperson Florence Eshalomi said said it was "damned insulting" to exclude passengers who pay as they go. | |
| She said: "Not only have Southern passengers endured the worst services in the country, they've seen their fares go up. | |
| "If the government wants to avoid sticking the boot in anymore, it should be compensating all passengers." | "If the government wants to avoid sticking the boot in anymore, it should be compensating all passengers." |
| The compensation scheme was announced after months of disruption to commuters on the Southern rail network in south London and southern England. | The compensation scheme was announced after months of disruption to commuters on the Southern rail network in south London and southern England. |
| Annual season ticket holders will receive a payment equivalent to one month's travel, with quarterly, monthly and weekly season ticket holders able to claim an equivalent payment for the ticket type. | Annual season ticket holders will receive a payment equivalent to one month's travel, with quarterly, monthly and weekly season ticket holders able to claim an equivalent payment for the ticket type. |
| But those who pay as they travel with cash or cards will receive no payment under the scheme. | But those who pay as they travel with cash or cards will receive no payment under the scheme. |
| According to official performance data, 29.5% of Southern's mainline and coast services were more than five minutes late last year - almost three in every 10 services. | According to official performance data, 29.5% of Southern's mainline and coast services were more than five minutes late last year - almost three in every 10 services. |
| The Department for Transport said the disruption was caused by track failures, engineering works, "unacceptably poor performance" by the operator and a series of strikes. | The Department for Transport said the disruption was caused by track failures, engineering works, "unacceptably poor performance" by the operator and a series of strikes. |
| Govia Thameslink Rail (GTR), which runs the rail line, apologised for "many months of disruption and misery". | Govia Thameslink Rail (GTR), which runs the rail line, apologised for "many months of disruption and misery". |