This article is from the source 'bbc' and was first published or seen on . It will not be checked again for changes.
You can find the current article at its original source at http://news.bbc.co.uk/go/rss/-/1/hi/uk_politics/7472814.stm
The article has changed 6 times. There is an RSS feed of changes available.
Version 1 | Version 2 |
---|---|
Discs loss 'entirely avoidable' | |
(8 minutes later) | |
The loss of discs containing personal details of 25 million people was "entirely avoidable", a report says. | |
The Poynter report does not blame individual officials, but points to serious structural failings at HM Revenue and Customs (HMRC) offices. | |
Chancellor Alistair Darling told MPs action was already being taken to improve data security. | Chancellor Alistair Darling told MPs action was already being taken to improve data security. |
A separate report by the Independent Police Complaints Commission said HMRC security was "woefully inadequate". | |
Mr Darling said the public was entitled to expect government departments would protect their personal details, but added that there was "no evidence of any fraudulent activity" as a result of the child benefit breach. | |
He said he agreed with Kieran Poynter, the man he appointed to investigate last October's breach, that there were "serious failings" in the way HMRC had been operating. | |
The report does not blame the merger of Customs and Inland Revenue, he told MPs, but found the "complex system of management installed after the merger was not suitable". | |
The report highlights poor communication between senior managers and junior staff at the HMRC offices in Tyne and Wear, low staff morale and inadequate training. | |
A seperate report by the IPPC, found there was "a complete lack of any meaningful systems" and a "muddle-through" ethos at the HMRC offices. | |
Few members of the HMRC staff appreciated the highly sensitive nature of the information contained on the two discs - and those that voiced concern were ignored, the report said. | |
If an internal review being carried out at the time the discs were lost, in October last year, had been given higher priority the incident might have been avoided, it added. |