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TalkTalk boss Dido Harding to step down in May | |
(35 minutes later) | |
TalkTalk chief executive Dido Harding is to leave the telecoms group in May, the firm has announced. | TalkTalk chief executive Dido Harding is to leave the telecoms group in May, the firm has announced. |
The firm's current managing director Tristia Harrison has been appointed as her replacement. | The firm's current managing director Tristia Harrison has been appointed as her replacement. |
It was also announced that founder Sir Charles Dunstone will become TalkTalk's executive chairman after stepping down as chairman of Dixons Carphone in May. | |
Ms Harding, who took the helm in October 2010, has led the firm for the past seven years. | Ms Harding, who took the helm in October 2010, has led the firm for the past seven years. |
She was chief executive in 2015 when hackers attacked the broadband provider's website, stealing confidential customer data. | She was chief executive in 2015 when hackers attacked the broadband provider's website, stealing confidential customer data. |
The firm estimated the cyber-attack, which divulged some users' financial details, cost it up to £35m in one-off costs. | The firm estimated the cyber-attack, which divulged some users' financial details, cost it up to £35m in one-off costs. |
Ms Harding, who is also a member of the House of Lords and a trustee of digital inclusion charity Doteveryone, said she wanted to focus more on her public service activities. | |
"Between now and May, we will work together on a handover that maintains focus on this years' performance and enables the new team to prepare for the next financial year and beyond," she added. | |
Ms Harding's departure was announced alongside a third quarter trading update which showed that group revenues had fallen to £435m, from £459m for the same period a year ago. | |
The firm blamed the fall on a high level of contract renewals and new price deals, but said the impact of this was "short-term". | |
'Much stronger business' | |
Sir Charles, who created TalkTalk in 2002, said Ms Harding had "helped transform TalkTalk into a much stronger business". | |
"I'm excited at the prospect of spending more time on TalkTalk," he added. | |
Sir Charles, the founder of Carphone Warehouse, will remain as a senior adviser to Dixons Carphone. | |
He said the firm, which was created via a merger between Dixons and Carphone Warehouse three years ago, remained "a very important part of my life". | |
"I remain a committed shareholder and, in my new role as a senior advisor, I will continue to take an active interest in the business," he added. | |
Sir Charles' will be replaced as chairman of Dixons Carphone by Lord Livingston, a former chief executive of BT. |