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Cross-country train fares to be hundreds of pounds cheaper | Cross-country train fares to be hundreds of pounds cheaper |
(about 2 hours later) | |
Passengers using cross-country train routes could save up to £260 a journey, under a trial scheme to simplify fares. | Passengers using cross-country train routes could save up to £260 a journey, under a trial scheme to simplify fares. |
The Rail Delivery Group (RDG), which represents train operators, says the 16 million fares currently on offer are "baffling" for passengers. | The Rail Delivery Group (RDG), which represents train operators, says the 16 million fares currently on offer are "baffling" for passengers. |
It wants to ensure passengers are offered the cheapest possible fares. | It wants to ensure passengers are offered the cheapest possible fares. |
The trial, starting from May, will initially benefit people travelling between Scotland and south-west England. | The trial, starting from May, will initially benefit people travelling between Scotland and south-west England. |
A traveller buying an off-peak return from Wick, in northern Scotland, to Par, in Cornwall, can currently pay up to £342.50, although in practice few people pay that amount. | A traveller buying an off-peak return from Wick, in northern Scotland, to Par, in Cornwall, can currently pay up to £342.50, although in practice few people pay that amount. |
However, by buying six separate fares for each leg of the journey, passengers can pay as little as £80 for the same trip. | However, by buying six separate fares for each leg of the journey, passengers can pay as little as £80 for the same trip. |
That would involve buying tickets from Wick to Inverness, Inverness to Edinburgh and Edinburgh to Par. | That would involve buying tickets from Wick to Inverness, Inverness to Edinburgh and Edinburgh to Par. |
The RDG says the potential saving of £262 will soon be offered to customers automatically. | The RDG says the potential saving of £262 will soon be offered to customers automatically. |
CrossCountry Trains, the main operator taking part in the trials, may eventually offer savings on other routes as well. | CrossCountry Trains, the main operator taking part in the trials, may eventually offer savings on other routes as well. |
'Fares to trust' | 'Fares to trust' |
Passengers travelling between London and Glasgow, or London and Edinburgh on Virgin Trains, will also benefit from clearer pricing. | Passengers travelling between London and Glasgow, or London and Edinburgh on Virgin Trains, will also benefit from clearer pricing. |
Operators currently have to offer a return fare between these cities, which is regulated by the government. | Operators currently have to offer a return fare between these cities, which is regulated by the government. |
But the RDG says it would be more transparent - and possibly cheaper - for commuters if single fares were regulated instead. | But the RDG says it would be more transparent - and possibly cheaper - for commuters if single fares were regulated instead. |
It wants more booking of single fares - at ticket offices and ticket machines, as well as on the internet. | It wants more booking of single fares - at ticket offices and ticket machines, as well as on the internet. |
Ticket machines on stations will also be updated, to make sure they show the cheapest fares available. | Ticket machines on stations will also be updated, to make sure they show the cheapest fares available. |
"We're determined to overhaul the system to cut out red-tape, jargon and complication to make it easier for customers to buy fares they can trust, including from ticket machines," said Jacqueline Starr, RDG director of customer experience. | "We're determined to overhaul the system to cut out red-tape, jargon and complication to make it easier for customers to buy fares they can trust, including from ticket machines," said Jacqueline Starr, RDG director of customer experience. |
The trial will also see the removal of some historic fares which do not make sense. | The trial will also see the removal of some historic fares which do not make sense. |
Why are UK rail fares so complicated? | |
Ben Morris, business reporter | |
In the British Rail era, rail fares were a relatively simple affair, with ticket prices worked out on a cost-per mile basis. | |
But in the 1990s, in an effort to make the network more efficient, the operation of rail services was handed to private train operating companies (Tocs). | |
The Tocs were given some freedom to set ticket prices, with advanced ticket bookings particularly important to them, as it helps them to keep their trains full. | |
To protect passengers, other fares were regulated, including season tickets and off-peak fares. | |
The result is a patchwork of fares, that becomes even more complicated when a passenger wants to cross several train regions. | |
Savvy travellers have been taking advantage of this by splitting their journey into several tickets, rather than one through-ticket. | |
Today's scheme aims to make those savings available to everyone. | |
'Hidden fares' | |
At the moment passengers travelling between London St Pancras and Sheffield pay extra to travel via Grantham, for example, even though it takes longer. | At the moment passengers travelling between London St Pancras and Sheffield pay extra to travel via Grantham, for example, even though it takes longer. |
Such fares date back to the pre-privatisation era of British Rail. | Such fares date back to the pre-privatisation era of British Rail. |
News of the trial was welcomed by passenger groups. | News of the trial was welcomed by passenger groups. |
"What's clear from our research is that passengers find the ticketing system far too complex," said Anthony Smith, chief executive of Transport Focus. | "What's clear from our research is that passengers find the ticketing system far too complex," said Anthony Smith, chief executive of Transport Focus. |
"The presence of cheaper fares that are 'hidden' in the system really damages trust between passengers and train companies." | "The presence of cheaper fares that are 'hidden' in the system really damages trust between passengers and train companies." |
Protests | |
However Martin Lewis, the founder of MoneySavingExpert, said more needed to be done. | However Martin Lewis, the founder of MoneySavingExpert, said more needed to be done. |
"It's quite simple. When you book a rail ticket, whether it's in a station or online, people should be given the cheapest price available at that time for their chosen journey. | "It's quite simple. When you book a rail ticket, whether it's in a station or online, people should be given the cheapest price available at that time for their chosen journey. |
"These changes will not make that happen. While it is certainly a move in the right direction, people cannot have the confidence that if they book a ticket, they will be paying the best price," he said. | "These changes will not make that happen. While it is certainly a move in the right direction, people cannot have the confidence that if they book a ticket, they will be paying the best price," he said. |
The price of average train fares - including regulated and unregulated tickets - went up by 2.3% in January, even though consumer prices rose by just 1.6% last year. | The price of average train fares - including regulated and unregulated tickets - went up by 2.3% in January, even though consumer prices rose by just 1.6% last year. |
The rise led to protests by passengers and rail unions. | The rise led to protests by passengers and rail unions. |