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| Silicon Valley’s Ambivalence Toward Trump Turns to Anger | Silicon Valley’s Ambivalence Toward Trump Turns to Anger |
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| SAN FRANCISCO — On Friday morning, Silicon Valley was largely ambivalent about President Trump. The software programmers, marketing experts and chief executives might not have voted for him, but they were hopeful about finding common ground with the new administration. | SAN FRANCISCO — On Friday morning, Silicon Valley was largely ambivalent about President Trump. The software programmers, marketing experts and chief executives might not have voted for him, but they were hopeful about finding common ground with the new administration. |
| By Saturday night, much of that optimism had yielded to anger and determination. | By Saturday night, much of that optimism had yielded to anger and determination. |
| Mr. Trump’s executive order late on Friday temporarily blocked all refugees while also denying entry to citizens of Iran, Iraq and five other predominantly Muslim countries. The directives struck at the heart of Silicon Valley’s cherished values, its fabled history and, not least, its embrace-the-world approach to customers. Two worldviews collided: the mantra of globalization that underpins the advance of technology and the nationalistic agenda of the new administration. | Mr. Trump’s executive order late on Friday temporarily blocked all refugees while also denying entry to citizens of Iran, Iraq and five other predominantly Muslim countries. The directives struck at the heart of Silicon Valley’s cherished values, its fabled history and, not least, its embrace-the-world approach to customers. Two worldviews collided: the mantra of globalization that underpins the advance of technology and the nationalistic agenda of the new administration. |
| In response, a significant part of the tech community went to the barricades. | In response, a significant part of the tech community went to the barricades. |
| Netflix’s chief executive, Reed Hastings, wrote on Facebook that Mr. Trump’s actions “are so un-American it pains us all” and that “it is time to link arms together to protect American values of freedom and opportunity.” | Netflix’s chief executive, Reed Hastings, wrote on Facebook that Mr. Trump’s actions “are so un-American it pains us all” and that “it is time to link arms together to protect American values of freedom and opportunity.” |
| Brian Chesky, the chief executive of Airbnb, made the same point. “We must stand with those who are affected,” he wrote on Twitter. | Brian Chesky, the chief executive of Airbnb, made the same point. “We must stand with those who are affected,” he wrote on Twitter. |
| Sergey Brin, a Google founder who immigrated from the Soviet Union when he was 6, seemed to take that suggestion literally, attending an impromptu protest on Saturday evening at San Francisco International Airport. When some of the demonstrators realized that the 10th-richest man in America was with them, they asked for selfies. He good-naturedly obliged. | Sergey Brin, a Google founder who immigrated from the Soviet Union when he was 6, seemed to take that suggestion literally, attending an impromptu protest on Saturday evening at San Francisco International Airport. When some of the demonstrators realized that the 10th-richest man in America was with them, they asked for selfies. He good-naturedly obliged. |
| “I’m here because I’m a refugee,” Mr. Brin said, according to a Twitter post by the Forbes writer Ryan Mac. | |
| The tech companies’ reaction was more forceful than that of other industries. Just about everyone in Silicon Valley came from somewhere else or is a son or daughter of someone who did or is married to someone who did. | The tech companies’ reaction was more forceful than that of other industries. Just about everyone in Silicon Valley came from somewhere else or is a son or daughter of someone who did or is married to someone who did. |
| That list starts with the most famous Silicon Valley citizen of all: Steve Jobs, the Apple co-founder, whose biological father immigrated from Syria in 1954. Mr. Trump’s order proclaimed that “the entry of nationals of Syria as refugees is detrimental to the interests of the United States” and would be suspended indefinitely. | That list starts with the most famous Silicon Valley citizen of all: Steve Jobs, the Apple co-founder, whose biological father immigrated from Syria in 1954. Mr. Trump’s order proclaimed that “the entry of nationals of Syria as refugees is detrimental to the interests of the United States” and would be suspended indefinitely. |
| Mark Zuckerberg, Facebook’s chief executive, said that his great-grandparents had come from Germany, Austria and Poland and that the parents of his wife, Priscilla Chan, were refugees from China and Vietnam. | Mark Zuckerberg, Facebook’s chief executive, said that his great-grandparents had come from Germany, Austria and Poland and that the parents of his wife, Priscilla Chan, were refugees from China and Vietnam. |
| “Like many of you, I'm concerned about the impact of the recent executive orders signed by President Trump,” Mr. Zuckerberg wrote on Facebook on Friday. | “Like many of you, I'm concerned about the impact of the recent executive orders signed by President Trump,” Mr. Zuckerberg wrote on Facebook on Friday. |
| Even some of those working closely with the Trump administration were critical. Elon Musk, the chief executive of Tesla and SpaceX, who sits on two of Mr. Trump’s advisory committees, wrote on Twitter that the ban was “not the best way to address the country’s challenges.” Mr. Musk was born in South Africa. | Even some of those working closely with the Trump administration were critical. Elon Musk, the chief executive of Tesla and SpaceX, who sits on two of Mr. Trump’s advisory committees, wrote on Twitter that the ban was “not the best way to address the country’s challenges.” Mr. Musk was born in South Africa. |
| Aaron Levie, chief executive of the data storage company Box, wrote on Twitter that “on every level — moral, humanitarian, economic, logical, etc. — this ban is wrong and is completely antithetical to the principles of America.” | Aaron Levie, chief executive of the data storage company Box, wrote on Twitter that “on every level — moral, humanitarian, economic, logical, etc. — this ban is wrong and is completely antithetical to the principles of America.” |
| Over all, Mr. Levie said in an interview, “there was a pretty resounding response from the tech industry showing how unacceptable this is.” | Over all, Mr. Levie said in an interview, “there was a pretty resounding response from the tech industry showing how unacceptable this is.” |
| Beyond family heritage and employment, he noted, Silicon Valley cares about immigration because its companies strive to operate everywhere in the world. | Beyond family heritage and employment, he noted, Silicon Valley cares about immigration because its companies strive to operate everywhere in the world. |
| “Almost every company’s products — Google, Apple, Airbnb — has a global customer base,” Mr. Levie said. “These policy decisions have real implications to our partners, our customers, our competitors.” | “Almost every company’s products — Google, Apple, Airbnb — has a global customer base,” Mr. Levie said. “These policy decisions have real implications to our partners, our customers, our competitors.” |
| The Trump administration is little more than a week old, but its relationship with Silicon Valley is already complicated. The tech industry did not like Mr. Trump the presidential candidate, despite his embrace of Twitter, and he returned the sentiment with caustic posts on the platform. Stephen K. Bannon, his chief strategist, said in 2015 that “two-thirds or three-quarters of the C.E.O.s in Silicon Valley are from South Asia or from Asia,” an incorrect statement that many in Silicon Valley perceived as racist. | The Trump administration is little more than a week old, but its relationship with Silicon Valley is already complicated. The tech industry did not like Mr. Trump the presidential candidate, despite his embrace of Twitter, and he returned the sentiment with caustic posts on the platform. Stephen K. Bannon, his chief strategist, said in 2015 that “two-thirds or three-quarters of the C.E.O.s in Silicon Valley are from South Asia or from Asia,” an incorrect statement that many in Silicon Valley perceived as racist. |
| Yet a much-promoted December meeting between the incoming administration and numerous tech chieftains was decidedly upbeat. “We’re going to be there for you,” Mr. Trump promised to a room that included the leaders of Apple, Microsoft and Amazon. | Yet a much-promoted December meeting between the incoming administration and numerous tech chieftains was decidedly upbeat. “We’re going to be there for you,” Mr. Trump promised to a room that included the leaders of Apple, Microsoft and Amazon. |
| By early last week, the companies sensed trouble. | By early last week, the companies sensed trouble. |
| Murtadha al-Tameemi, 24, an Iraqi-born software engineer at Facebook, was told by a company lawyer on Tuesday that he needed to cut short a visit to Canada and return to the United States. The company feared that he would not be readmitted to the country because the president was expected to sign an executive order that would keep him out. | Murtadha al-Tameemi, 24, an Iraqi-born software engineer at Facebook, was told by a company lawyer on Tuesday that he needed to cut short a visit to Canada and return to the United States. The company feared that he would not be readmitted to the country because the president was expected to sign an executive order that would keep him out. |
| “It may be my naïveté about how politics and industries interact, but I don’t interpret the tech community’s opposition to the president as a political stance,” Mr. Tameemi said. “It seemed more like a matter of values and a matter that impacts them.” | “It may be my naïveté about how politics and industries interact, but I don’t interpret the tech community’s opposition to the president as a political stance,” Mr. Tameemi said. “It seemed more like a matter of values and a matter that impacts them.” |
| The larger tech companies tended to be less forceful in their reactions to the executive order than the smaller ones. Google said it was “concerned.” Apple said, “It is not a policy we support.” Amazon said only that it was committed to diversity. Oracle did not respond to requests for comment. | The larger tech companies tended to be less forceful in their reactions to the executive order than the smaller ones. Google said it was “concerned.” Apple said, “It is not a policy we support.” Amazon said only that it was committed to diversity. Oracle did not respond to requests for comment. |
| On the other hand, Microsoft became more forceful as the weekend went on. On Saturday, its executives talked mostly about the virtues of immigration. On Sunday night, the company issued a statement calling the executive order “misguided and a fundamental step backwards” and said it would create “collateral damage to the country’s reputation and values.” | On the other hand, Microsoft became more forceful as the weekend went on. On Saturday, its executives talked mostly about the virtues of immigration. On Sunday night, the company issued a statement calling the executive order “misguided and a fundamental step backwards” and said it would create “collateral damage to the country’s reputation and values.” |
| Microsoft was not the only company to become bolder in a few hours. Around 10 a.m. on Saturday, Mr. Chesky of Airbnb posted a vague message on Twitter saying “open doors bring all of US together.” By 6 p.m., he was advocating open protest. Early Sunday morning, he wrote a memo to employees warning that Mr. Trump’s new policy was “a direct obstacle to our mission.” | Microsoft was not the only company to become bolder in a few hours. Around 10 a.m. on Saturday, Mr. Chesky of Airbnb posted a vague message on Twitter saying “open doors bring all of US together.” By 6 p.m., he was advocating open protest. Early Sunday morning, he wrote a memo to employees warning that Mr. Trump’s new policy was “a direct obstacle to our mission.” |
| It was a long, dizzying day for an industry that is struggling to find its footing under the new president. “It feels like the air itself has changed, like when a storm comes,” said Shervin Pishevar, a founder of Sherpa Capital and Hyperloop One. | It was a long, dizzying day for an industry that is struggling to find its footing under the new president. “It feels like the air itself has changed, like when a storm comes,” said Shervin Pishevar, a founder of Sherpa Capital and Hyperloop One. |
| Even before the executive order, pressure had been building on companies to speak out against measures being endorsed by Mr. Trump. Some of that impetus came from employees, and some from activists. | Even before the executive order, pressure had been building on companies to speak out against measures being endorsed by Mr. Trump. Some of that impetus came from employees, and some from activists. |
| Engineers and product managers at several tech companies spoke to The New York Times on the condition of anonymity. They have signed nondisclosure agreements at their companies and are generally not authorized to speak to the news media. | Engineers and product managers at several tech companies spoke to The New York Times on the condition of anonymity. They have signed nondisclosure agreements at their companies and are generally not authorized to speak to the news media. |
| At Twitter, a number of workers felt frustrated with the disconnect between their company’s product — a platform for free speech — and the extent to which Mr. Trump has used it to attack those who question him and proclaim outright falsehoods to the American public. On Saturday, Jack Dorsey, Twitter’s chief executive, posted and reposted numerous messages denouncing the travel ban. | At Twitter, a number of workers felt frustrated with the disconnect between their company’s product — a platform for free speech — and the extent to which Mr. Trump has used it to attack those who question him and proclaim outright falsehoods to the American public. On Saturday, Jack Dorsey, Twitter’s chief executive, posted and reposted numerous messages denouncing the travel ban. |
| At Facebook, employees felt a similar sense of discord. Some complained about how long it took Mr. Zuckerberg and Sheryl Sandberg, the chief operating officer, to speak out. Others were upset at the continued presence of Peter Thiel, a venture capitalist and a longtime confidant of Mr. Zuckerberg’s, as a director on Facebook’s board. Mr. Thiel was a donor to Mr. Trump's campaign and has since become an adviser, and he issued a statement on Saturday evening that reaffirmed his support for the president. | At Facebook, employees felt a similar sense of discord. Some complained about how long it took Mr. Zuckerberg and Sheryl Sandberg, the chief operating officer, to speak out. Others were upset at the continued presence of Peter Thiel, a venture capitalist and a longtime confidant of Mr. Zuckerberg’s, as a director on Facebook’s board. Mr. Thiel was a donor to Mr. Trump's campaign and has since become an adviser, and he issued a statement on Saturday evening that reaffirmed his support for the president. |
| Uber is under one of the brightest spotlights. Travis Kalanick, its chief executive, is part of Mr. Trump’s economic advisory team. | Uber is under one of the brightest spotlights. Travis Kalanick, its chief executive, is part of Mr. Trump’s economic advisory team. |
| That has made Uber a target of protesters, some of whom shut down access to its headquarters on Inauguration Day. | That has made Uber a target of protesters, some of whom shut down access to its headquarters on Inauguration Day. |
| In an email to employees on Saturday titled “Standing up for what’s right,” Mr. Kalanick stressed the importance of pushing for change by working to have a seat at the table and discussing any differences. He said he would be seeing Mr. Trump on Friday. | In an email to employees on Saturday titled “Standing up for what’s right,” Mr. Kalanick stressed the importance of pushing for change by working to have a seat at the table and discussing any differences. He said he would be seeing Mr. Trump on Friday. |
| As protesters at Kennedy International Airport in New York multiplied on Saturday night, cabdrivers — largely immigrants — began a one-hour work stoppage at the airport as a form of protest against the executive order. | As protesters at Kennedy International Airport in New York multiplied on Saturday night, cabdrivers — largely immigrants — began a one-hour work stoppage at the airport as a form of protest against the executive order. |
| Uber did not follow suit. Instead, it posted on Twitter that it was suspending surge pricing at Kennedy Airport. That prompted accusations that it was trying to break the strike, which the company awkwardly denied in another Twitter post. | Uber did not follow suit. Instead, it posted on Twitter that it was suspending surge pricing at Kennedy Airport. That prompted accusations that it was trying to break the strike, which the company awkwardly denied in another Twitter post. |
| On Sunday morning, its competitor Lyft said it was donating $1 million to the American Civil Liberties Union over the next four years “to defend our Constitution.” On Sunday afternoon, Uber sharpened its criticism of the ban, calling it “wrong and unjust.” | On Sunday morning, its competitor Lyft said it was donating $1 million to the American Civil Liberties Union over the next four years “to defend our Constitution.” On Sunday afternoon, Uber sharpened its criticism of the ban, calling it “wrong and unjust.” |
| Sam Altman, who runs Y Combinator, Silicon Valley’s most prominent start-up incubator, said things were changing so fast that it was hard to predict what was going to happen. | Sam Altman, who runs Y Combinator, Silicon Valley’s most prominent start-up incubator, said things were changing so fast that it was hard to predict what was going to happen. |
| “After the election, a lot of people here said give Trump a chance in good faith, and after he started, a lot of people said give him a chance in good faith,” Mr. Altman said. “Now they are looking at his policies and saying he is a risk to the republic. Saturday was a good beginning, and I think there is more to come.” | “After the election, a lot of people here said give Trump a chance in good faith, and after he started, a lot of people said give him a chance in good faith,” Mr. Altman said. “Now they are looking at his policies and saying he is a risk to the republic. Saturday was a good beginning, and I think there is more to come.” |
| Mr. Altman spoke as he was arriving at the airport in San Francisco on Saturday at 10:30 p.m. The protest was continuing, and he intended to join. | Mr. Altman spoke as he was arriving at the airport in San Francisco on Saturday at 10:30 p.m. The protest was continuing, and he intended to join. |