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| Version 0 | Version 1 |
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| Sainsbury's suspends online shop | Sainsbury's suspends online shop |
| (10 minutes later) | |
| Sainsbury's has suspended its online grocery service, meaning thousands of orders will not arrive on Wednesday. | |
| The company said a computer fault was spotted on Tuesday and it has been ringing people who booked a delivery to offer them £10 in compensation. | The company said a computer fault was spotted on Tuesday and it has been ringing people who booked a delivery to offer them £10 in compensation. |
| It is not known when the service will be back to normal and no orders can be placed until the problem is fixed. | It is not known when the service will be back to normal and no orders can be placed until the problem is fixed. |
| The supermarket giant has apologised to customers, who see a fault message when they try to make orders online. | The supermarket giant has apologised to customers, who see a fault message when they try to make orders online. |
| Sainsbury's said it had contacted the majority of customers who had placed an order to advise them of the problem by mid-morning on Wednesday. | |
| A company spokesman said: "We froze our online home delivery website late yesterday [Tuesday] afternoon when we identified a technical issue and we are contacting customers whose deliveries have been impacted. | |
| "We apologise for any inconvenience this may cause." |