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Offshoring 'bad for IT pay in UK' | Offshoring 'bad for IT pay in UK' |
(4 days later) | |
The pay and prospects of junior IT support staff in the UK have stagnated as services have been relocated to India, research has suggested. | The pay and prospects of junior IT support staff in the UK have stagnated as services have been relocated to India, research has suggested. |
Annual salaries at the lowest end of the industry have not risen in five years, according to the Association of Technology Staffing Companies (ATSCO). | Annual salaries at the lowest end of the industry have not risen in five years, according to the Association of Technology Staffing Companies (ATSCO). |
The "offshoring" of low-skilled jobs to cheaper locations in Asia has deterred people from entering the industry. | The "offshoring" of low-skilled jobs to cheaper locations in Asia has deterred people from entering the industry. |
This risked leaving a shortage of candidates for UK managerial positions. | This risked leaving a shortage of candidates for UK managerial positions. |
Less experience | Less experience |
According to ATSCO's and online CV provider iProfile's annual skills survey, which compares salaries across more than 75% of the industry, average pay for low-skilled front-line staff has stalled at £18,000 for five years. | |
By contrast, pay for managers has risen by more than 20% over the period. | By contrast, pay for managers has risen by more than 20% over the period. |
The offshoring trend is threatening to deprive the UK IT industry of entry-level staff with the potential, one day, to become managers, the report said. | The offshoring trend is threatening to deprive the UK IT industry of entry-level staff with the potential, one day, to become managers, the report said. |
It is like removing the bottom rung of the ladder Ann Swain, Association of Technology Staffing Companies | It is like removing the bottom rung of the ladder Ann Swain, Association of Technology Staffing Companies |
This is a particular worry, ATSCO said, because senior project management and advisory positions have remained in the UK even when operational roles have been transferred. | This is a particular worry, ATSCO said, because senior project management and advisory positions have remained in the UK even when operational roles have been transferred. |
Despite concerns about poor customer service and data security lapses in offshore operations, few UK firms have repatriated their technical support teams, it added. | Despite concerns about poor customer service and data security lapses in offshore operations, few UK firms have repatriated their technical support teams, it added. |
The report predicted that the teams would only be brought back to the UK when the salaries of Indian workers start to match those of their UK counterparts. | The report predicted that the teams would only be brought back to the UK when the salaries of Indian workers start to match those of their UK counterparts. |
'Bottom rung' | 'Bottom rung' |
Despite growing wage inflation in India for skilled workers, this is unlikely to happen for some time. | Despite growing wage inflation in India for skilled workers, this is unlikely to happen for some time. |
"It is like removing the bottom rung of the ladder," said Ann Swain, ATSCO's chief executive, of the drift of jobs out of the UK. | "It is like removing the bottom rung of the ladder," said Ann Swain, ATSCO's chief executive, of the drift of jobs out of the UK. |
"The shortage now is of candidates with a few years experience looking for second and third jobs. But how do you get that experience if entry-level jobs are being sent offshore?" | "The shortage now is of candidates with a few years experience looking for second and third jobs. But how do you get that experience if entry-level jobs are being sent offshore?" |
India is expected to have earned up to $40bn (£19.9bn) from IT outsourcing in the past year, the National Association of Software and Service Companies has said. | India is expected to have earned up to $40bn (£19.9bn) from IT outsourcing in the past year, the National Association of Software and Service Companies has said. |
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