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Japanese train conductor rails against foreigners for overcrowding | Japanese train conductor rails against foreigners for overcrowding |
(35 minutes later) | |
A Japanese train conductor has been reprimanded for blaming foreign tourists for overcrowding on an airport express service. | A Japanese train conductor has been reprimanded for blaming foreign tourists for overcrowding on an airport express service. |
The announcement was made in Japanese at around 11.30am local time (03:30 GMT) on Monday, shortly after the Nankai Line express train left Tengachaya Station in Osaka, bound for Kansai International Airport. | The announcement was made in Japanese at around 11.30am local time (03:30 GMT) on Monday, shortly after the Nankai Line express train left Tengachaya Station in Osaka, bound for Kansai International Airport. |
“There are many foreign passengers on board today… this has caused serious congestion and is causing inconvenience to Japanese passengers,” the conductor said. | “There are many foreign passengers on board today… this has caused serious congestion and is causing inconvenience to Japanese passengers,” the conductor said. |
He later told a Nankai Electric Railway company hearing that he made the announcement after a Japanese passenger complained in a loud voice, “There are too many foreigners and they are annoying.” | He later told a Nankai Electric Railway company hearing that he made the announcement after a Japanese passenger complained in a loud voice, “There are too many foreigners and they are annoying.” |
The conductor said he did not mean to cause offense to foreign visitors and it was the first time he had ever made such an announcement. | The conductor said he did not mean to cause offense to foreign visitors and it was the first time he had ever made such an announcement. |
A Japanese female passenger reported the remarks to the railway company, according to the Japan Times. | A Japanese female passenger reported the remarks to the railway company, according to the Japan Times. |
A Nankai Electric Railway spokesman told the Japanese newspaper Mainichi Shimbun the firm had previously received complaints about foreign travelers with big suitcases. | A Nankai Electric Railway spokesman told the Japanese newspaper Mainichi Shimbun the firm had previously received complaints about foreign travelers with big suitcases. |
The company apologized for the incident, adding that they have verbally reprimanded the conductor. | The company apologized for the incident, adding that they have verbally reprimanded the conductor. |
“Whether people are Japanese or non-Japanese, the fact remains that they are our passengers. Language that sets them apart [from other passengers] is inappropriate,” the company said. | “Whether people are Japanese or non-Japanese, the fact remains that they are our passengers. Language that sets them apart [from other passengers] is inappropriate,” the company said. |
Japan will hold two major sporting events in the near future – the Rugby World Cup in 2019 and the Olympics in 2020. | |
The government has made much of the country’s reputation for traditional hospitality and service, a cultural trait which is likely to be tested over the next four years. | The government has made much of the country’s reputation for traditional hospitality and service, a cultural trait which is likely to be tested over the next four years. |
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