This article is from the source 'bbc' and was first published or seen on . It last changed over 40 days ago and won't be checked again for changes.
You can find the current article at its original source at http://www.bbc.co.uk/news/uk-england-manchester-36963382
The article has changed 3 times. There is an RSS feed of changes available.
Version 0 | Version 1 |
---|---|
Holidaymakers arrive in Corfu after 39-hour delay | Holidaymakers arrive in Corfu after 39-hour delay |
(35 minutes later) | |
Holidaymakers delayed for more than 39 hours at Manchester Airport have finally arrived in Corfu. | Holidaymakers delayed for more than 39 hours at Manchester Airport have finally arrived in Corfu. |
More than 100 passengers were due to fly at 11:00 BST on Monday, but were told their flight was going to be late due to a "technical fault". | More than 100 passengers were due to fly at 11:00 BST on Monday, but were told their flight was going to be late due to a "technical fault". |
The flight, operated by Lithuanian airline Small Planet, was delayed several more times and eventually left at about 02:00 on Wednesday. | The flight, operated by Lithuanian airline Small Planet, was delayed several more times and eventually left at about 02:00 on Wednesday. |
Small Planet apologised on Facebook for "all the inconveniences". | Small Planet apologised on Facebook for "all the inconveniences". |
'Lack of information' | 'Lack of information' |
Paul Kenny, who booked the flight through tour operator Olympic Holidays, is among passengers who have now arrived at Corfu. | Paul Kenny, who booked the flight through tour operator Olympic Holidays, is among passengers who have now arrived at Corfu. |
He said: "At first it was just the usual delay, we had been called to the departure gate. It was saying 'wait a couple more hours' - then two more hours before any more information. | He said: "At first it was just the usual delay, we had been called to the departure gate. It was saying 'wait a couple more hours' - then two more hours before any more information. |
"I think what people got angry about was there was never any detail. There was contradictory information on Twitter," Mr Kenny said. | "I think what people got angry about was there was never any detail. There was contradictory information on Twitter," Mr Kenny said. |
"We stood around very patiently for long periods of time [on Tuesday] and there were raised voices at times, particularly yesterday morning. Bearing in mind we had been going 20 hours by then." | "We stood around very patiently for long periods of time [on Tuesday] and there were raised voices at times, particularly yesterday morning. Bearing in mind we had been going 20 hours by then." |
Mr Kenny said he and his family were determined to "make the most" of the remaining time left of their holiday. | Mr Kenny said he and his family were determined to "make the most" of the remaining time left of their holiday. |
"People just want to be sitting by the pool with a cold beer in their hands," he added. "Most families on this flight are only here for a week and this is the morning of our third day." | "People just want to be sitting by the pool with a cold beer in their hands," he added. "Most families on this flight are only here for a week and this is the morning of our third day." |
Compensation claims | |
Small Planet Airlines issued an apology on Facebook and thanked people for their patience. | Small Planet Airlines issued an apology on Facebook and thanked people for their patience. |
Earlier the company had written: "Dear passengers, we sincerely apologise for all the inconveniences and stress that current flight delays from Manchester to Corfu (S5 0111) and Corfu to Manchester (S5 0112) have caused you. | Earlier the company had written: "Dear passengers, we sincerely apologise for all the inconveniences and stress that current flight delays from Manchester to Corfu (S5 0111) and Corfu to Manchester (S5 0112) have caused you. |
"Please, rest assure that we do everything we can to eliminate the technical issues." | "Please, rest assure that we do everything we can to eliminate the technical issues." |
On arrival in Corfu, the delayed passengers were handed leaflets explaining how they could claim compensation, Mr Kenny said. | |
He added: "We have lost almost a third of our holiday, so a big chunk of it. We'll make the most of the holiday we have left and then I'll pick up the paperwork and the arguments when we get back." | |
Manchester Airport confirmed the delay was the longest passengers have had to endure there. | Manchester Airport confirmed the delay was the longest passengers have had to endure there. |