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Fans' FA Cup ticket mail protest | Fans' FA Cup ticket mail protest |
(about 5 hours later) | |
Cardiff City fans still waiting for FA Cup final tickets have complained to Royal Mail managers. | |
About 40 tickets posted to supporters in Maesteg, Bridgend county, for the Wembley game against Portsmouth on 17 May have failed to turn up. | About 40 tickets posted to supporters in Maesteg, Bridgend county, for the Wembley game against Portsmouth on 17 May have failed to turn up. |
Fans held a protest at mail depot near Ninian Park before City's final league game, against Barnsley. | |
The Royal Mail is investigating and said it was working with the club to ensure fans get to the final. | |
Fan Steve Maddern said he had bought £95 tickets for himself, his 23-year old son Andrew, and two friends. | Fan Steve Maddern said he had bought £95 tickets for himself, his 23-year old son Andrew, and two friends. |
He thought they would be with him by last week at the latest. Instead, he is now in talks with the club to try to secure replacements. | He thought they would be with him by last week at the latest. Instead, he is now in talks with the club to try to secure replacements. |
"It came a complete shock," said Steve, a member of City fans' Maesteg supporters' club. | "It came a complete shock," said Steve, a member of City fans' Maesteg supporters' club. |
"I'm getting phone calls all the time from other people in Maesteg." | "I'm getting phone calls all the time from other people in Maesteg." |
We have launched a full investigation, involving our own internal security team, to establish exactly how these tickets went missing Paul Kelly, Royal Mail | We have launched a full investigation, involving our own internal security team, to establish exactly how these tickets went missing Paul Kelly, Royal Mail |
He believes it is only supporters in the Maesteg area that have been affected by the missing tickets. | He believes it is only supporters in the Maesteg area that have been affected by the missing tickets. |
He said fans planned to protest outside the Penarth Road depot, the area's main sorting office, before the match. | |
It omes as City finish their Championship season against Barnsley - who, coincidentally, they beat in the FA Cup semi-final to secure their place in the final. | |
The Royal Mail's area manager for south Wales, Paul Kelly, said the complaints were being treated with the utmost urgency. | The Royal Mail's area manager for south Wales, Paul Kelly, said the complaints were being treated with the utmost urgency. |
"We have launched a full investigation, involving our own internal security team, to establish exactly how these tickets went missing," said Mr Kelly. | "We have launched a full investigation, involving our own internal security team, to establish exactly how these tickets went missing," said Mr Kelly. |
"We will also involve the police if appropriate. | "We will also involve the police if appropriate. |
"We are also working closely with Cardiff City Football Club to ensure that these fans, who are also our customers, get to the game on Saturday, May 17." | "We are also working closely with Cardiff City Football Club to ensure that these fans, who are also our customers, get to the game on Saturday, May 17." |
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