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Fans' FA Cup ticket mail protest Fans' FA Cup ticket mail protest
(about 5 hours later)
Cardiff City fans still waiting for FA Cup final tickets to arrive are to stage a protest at a Royal Mail depot. Cardiff City fans still waiting for FA Cup final tickets have complained to Royal Mail managers.
About 40 tickets posted to supporters in Maesteg, Bridgend county, for the Wembley game against Portsmouth on 17 May have failed to turn up.About 40 tickets posted to supporters in Maesteg, Bridgend county, for the Wembley game against Portsmouth on 17 May have failed to turn up.
Fans will protest at Cardiff's main sorting depot near the club's Ninian Park ground before Sunday's final Championship game of the season. Fans held a protest at mail depot near Ninian Park before City's final league game, against Barnsley.
The Royal Mail is investigating the complaint and working with the club. The Royal Mail is investigating and said it was working with the club to ensure fans get to the final.
Fan Steve Maddern said he had bought £95 tickets for himself, his 23-year old son Andrew, and two friends.Fan Steve Maddern said he had bought £95 tickets for himself, his 23-year old son Andrew, and two friends.
He thought they would be with him by last week at the latest. Instead, he is now in talks with the club to try to secure replacements.He thought they would be with him by last week at the latest. Instead, he is now in talks with the club to try to secure replacements.
"It came a complete shock," said Steve, a member of City fans' Maesteg supporters' club."It came a complete shock," said Steve, a member of City fans' Maesteg supporters' club.
"I'm getting phone calls all the time from other people in Maesteg.""I'm getting phone calls all the time from other people in Maesteg."
We have launched a full investigation, involving our own internal security team, to establish exactly how these tickets went missing Paul Kelly, Royal MailWe have launched a full investigation, involving our own internal security team, to establish exactly how these tickets went missing Paul Kelly, Royal Mail
He believes it is only supporters in the Maesteg area that have been affected by the missing tickets.He believes it is only supporters in the Maesteg area that have been affected by the missing tickets.
He said most of them would be taking part in the demonstration at the Penarth Road depot, the area's main sorting office. He said fans planned to protest outside the Penarth Road depot, the area's main sorting office, before the match.
"We will be there long enough to make our presence felt," he added. It omes as City finish their Championship season against Barnsley - who, coincidentally, they beat in the FA Cup semi-final to secure their place in the final.
The fans will gather at the sorting office before City finish their Championship season against Barnsley - who, coincidentally, they beat in the FA Cup semi-final to secure their place in the final.
The Royal Mail's area manager for south Wales, Paul Kelly, said the complaints were being treated with the utmost urgency.The Royal Mail's area manager for south Wales, Paul Kelly, said the complaints were being treated with the utmost urgency.
"We have launched a full investigation, involving our own internal security team, to establish exactly how these tickets went missing," said Mr Kelly."We have launched a full investigation, involving our own internal security team, to establish exactly how these tickets went missing," said Mr Kelly.
"We will also involve the police if appropriate."We will also involve the police if appropriate.
"We are also working closely with Cardiff City Football Club to ensure that these fans, who are also our customers, get to the game on Saturday, May 17.""We are also working closely with Cardiff City Football Club to ensure that these fans, who are also our customers, get to the game on Saturday, May 17."