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| Christmas gift after Farepak loss | Christmas gift after Farepak loss |
| (about 1 hour later) | |
| Thousands of families affected by the collapse of the Farepak hamper firm may see some light at the end of the tunnel after a gesture from Sainsbury's. | Thousands of families affected by the collapse of the Farepak hamper firm may see some light at the end of the tunnel after a gesture from Sainsbury's. |
| Swindon-based Farepak ran a savings scheme for 150,000 people for vouchers and Christmas hamper, but collapsed in October without offering compensation. | Swindon-based Farepak ran a savings scheme for 150,000 people for vouchers and Christmas hamper, but collapsed in October without offering compensation. |
| Now Sainsbury's has agreed that Farepak customers can get 25% of the value of their savings in Sainsbury's vouchers. | Now Sainsbury's has agreed that Farepak customers can get 25% of the value of their savings in Sainsbury's vouchers. |
| Farepak is also being discussed in the House of Commons on Tuesday. | |
| Speaking in the Commons, Labour MP for Birkenhead, Frank Field, attacked the role of HBOS in the collapse of Farepak. | |
| HBOS was Farepak's banker and Mr Field said it should bear a heavy responsibility for the misery caused. | |
| 'Goodwill gesture' | 'Goodwill gesture' |
| Sainsbury's has become the first major retailer to give some help to Farepak members, offering vouchers to be spent in its stores. | Sainsbury's has become the first major retailer to give some help to Farepak members, offering vouchers to be spent in its stores. |
| The supermarket said it would need the help of Farepak agents, who hold customer details, to ensure its plan was a success. Sainsbury's hopes to despatch the vouchers by the beginning of December. | The supermarket said it would need the help of Farepak agents, who hold customer details, to ensure its plan was a success. Sainsbury's hopes to despatch the vouchers by the beginning of December. |
| It said: "While Sainsbury's has no involvement with Farepak and its operation, we now know that many of Farepak's customers had planned to use their savings to buy Sainsbury's vouchers. | It said: "While Sainsbury's has no involvement with Farepak and its operation, we now know that many of Farepak's customers had planned to use their savings to buy Sainsbury's vouchers. |
| "We hope that through this goodwill gesture, we have been able to give these customers that opportunity and we have gone some way to mitigating this difficult situation." | "We hope that through this goodwill gesture, we have been able to give these customers that opportunity and we have gone some way to mitigating this difficult situation." |
| The Department of Trade and Industry has launched an investigation into what happened at the company. | The Department of Trade and Industry has launched an investigation into what happened at the company. |
| Administrators said that no orders will be fulfilled after the company was taken into administration on 13 October. | Administrators said that no orders will be fulfilled after the company was taken into administration on 13 October. |
| Some of those affected are understood to have lost thousands of pounds they had saved in vouchers ready to spend at Christmas. | Some of those affected are understood to have lost thousands of pounds they had saved in vouchers ready to spend at Christmas. |