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| Version 0 | Version 1 |
|---|---|
| Phone fault cuts homes' 999 link | Phone fault cuts homes' 999 link |
| (about 2 hours later) | |
| The 999 emergency telephone number is failing to work in parts of the Pontypridd area on Monday evening, say South Wales Police. | The 999 emergency telephone number is failing to work in parts of the Pontypridd area on Monday evening, say South Wales Police. |
| A technical fault means homes with an 01443 area code and a telephone number starting with 20 or 21 are having difficulty reaching 999. | A technical fault means homes with an 01443 area code and a telephone number starting with 20 or 21 are having difficulty reaching 999. |
| Police said people in those areas who needed to make a 999 call should dial 01443 485351 instead. | Police said people in those areas who needed to make a 999 call should dial 01443 485351 instead. |
| Mobile phones and other landlines can still successfully dial 999. | |
| Supt Tony Smith, operational commander of the Taff and Rhondda area, said patrols had been stepped up in the affected areas while BT continued its efforts to correct the technical fault. | Supt Tony Smith, operational commander of the Taff and Rhondda area, said patrols had been stepped up in the affected areas while BT continued its efforts to correct the technical fault. |
| He said: "Church Village and Talbot Green police stations will be staffed until normal service is resumed in order to provide a point of contact and reassurance for the public. | He said: "Church Village and Talbot Green police stations will be staffed until normal service is resumed in order to provide a point of contact and reassurance for the public. |
| "We have identified potentially vulnerable residents and industrial sites in the area and we are working with the other emergency services and partner agencies to minimise the impact." | "We have identified potentially vulnerable residents and industrial sites in the area and we are working with the other emergency services and partner agencies to minimise the impact." |