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| Cash machine fraud up, say banks | Cash machine fraud up, say banks |
| (1 day later) | |
| Cash machine crime has risen despite leading banks investing millions of pounds in anti-skimming technology. | Cash machine crime has risen despite leading banks investing millions of pounds in anti-skimming technology. |
| The banking industry says new figures, to be published next week, will show ATM fraud is on the increase. | The banking industry says new figures, to be published next week, will show ATM fraud is on the increase. |
| Criminals - many from organised gangs - stole £65m last year, by using skimming devices that read information from the magnetic strip on the back of a card. | Criminals - many from organised gangs - stole £65m last year, by using skimming devices that read information from the magnetic strip on the back of a card. |
| Deputy Information Commissioner David Smith said banks should be doing more to protect customer information. | Deputy Information Commissioner David Smith said banks should be doing more to protect customer information. |
| Mr Smith added: "Banks really do need to concentrate their attention on customer security - it's about protecting information and the problems that customers can face if their information gets into the wrong hands. | Mr Smith added: "Banks really do need to concentrate their attention on customer security - it's about protecting information and the problems that customers can face if their information gets into the wrong hands. |
| As you cut off one route for fraudsters they exploit another Sandra Quinn,Association of Payment and Clearing Services Q&A: Preventing card fraud | As you cut off one route for fraudsters they exploit another Sandra Quinn,Association of Payment and Clearing Services Q&A: Preventing card fraud |
| "It's not just about protecting the bottom line, the profits of the banking industry." | "It's not just about protecting the bottom line, the profits of the banking industry." |
| Although only one in four machines has been fitted with the new anti-skimming equipment so far, the banking industry said it will have a "dramatic effect on reducing cash machine fraud". | Although only one in four machines has been fitted with the new anti-skimming equipment so far, the banking industry said it will have a "dramatic effect on reducing cash machine fraud". |
| The industry also said it had witnessed an increase in cashpoint crime because the new chip-and-pin system has made it harder for fraudsters to use stolen or cloned cards in shops. | The industry also said it had witnessed an increase in cashpoint crime because the new chip-and-pin system has made it harder for fraudsters to use stolen or cloned cards in shops. |
| Chip-and-pin cards aim to cut fraud by including a smart chip, which can store more information than the usual magnetic strips, and also by having users verify transactions by keying in a pin number rather than signing a receipt. | Chip-and-pin cards aim to cut fraud by including a smart chip, which can store more information than the usual magnetic strips, and also by having users verify transactions by keying in a pin number rather than signing a receipt. |
| Miniature cameras which can record pin numbers are also among the devices used by fraudsters to steal cash from ATMS. | Miniature cameras which can record pin numbers are also among the devices used by fraudsters to steal cash from ATMS. |
| Over the past two years card issuers have been busy replacing all credit and debit cards in the UK. | Over the past two years card issuers have been busy replacing all credit and debit cards in the UK. |
| Sandra Quinn, from the Association of Payment and Clearing Services (APACS) which represents the companies which handle payments, said: "As you cut off one route for fraudsters they exploit another. | Sandra Quinn, from the Association of Payment and Clearing Services (APACS) which represents the companies which handle payments, said: "As you cut off one route for fraudsters they exploit another. |
| "So as we made sure that all shops had chip-and-pin equipment, fraudsters weren't able to use counterfeit cards there, so they doubled their efforts at cash machines." | "So as we made sure that all shops had chip-and-pin equipment, fraudsters weren't able to use counterfeit cards there, so they doubled their efforts at cash machines." |